Answers to some common questions
An ISA (International Society of Arboriculture) certified arborist must undergo an examination of his/her arboricultural knowledge and is then required to be re-certified every three years in order to ensure he/she is kept up to date with the latest practices and thinking. Jonathan Finlow, director of the The Good Tree Company, has been an ISA Certified Arborist since 1999. See www.isa-arbor.com for more information.
You need to have achieved a level (5) of academic qualification or demonstrated expertise to the same level or above. It shows that you value continuous professional development and you are committed to a formal code of ethics and professional conduct.
All staff are appropriately qualified and/or experienced to carry out their work. See Our Team or contact us for more details.
Yes, The Good Tree Company holds both public liability of £5 million and employer’s liability of £10 million. Details are available on request.
We look after trees and support arborists across Shropshire including Shrewsbury, Church Stretton, Much Wenlock, Bishop’s Castle, Welshpool, Oswestry and occasional forays into Powys.
We have clients and contacts who occasionally ask us to travel much further. We are happy to look at work throughout Britain, Europe or the Caribbean if you know you want us.
No. We deal with any size of tree and most sizes of contract, but usually you will deal with only one person, Jonathan Finlow.
Cost is dependent on many factors: size of tree, location of site, location of tree on site, provision of cups of tea. Contact us for a quotation.
Yes. In the vast majority of cases. If it is any different this will be agreed before the visit. Contact us to arrange a visit.
Jonathan Finlow, director of The Good Tree Company.
Yes, unless agreed otherwise.
No. A quotation, as opposed to an estimate, is a fixed price, subject to the job specification not changing and some particular exemptions (for example, metal found unexpectedly inside a tree and damaging a saw).
In 80% of cases Jonathan Finlow, director, will be on site accompanied by a minimum of one other team member. In the 20% of cases where Jonathan is not present, regular team members will be used.
The British Standard for normal tree works is BS3998: 2010 (updated from 1989). The title of the publication is ‘Tree work – Recommendations,‘ – as such The Good Tree Company follows these standards wherever appropriate. All trees and situations being different these standards are not written in granite but provide a good basis for much of what we do.
Yes. This is our Environmental Policy.
Yes. This is our Safety Policy.
Some trees are protected and some are not. The Good Tree Company can advise on investigating this, or can carry out this investigation for you. If the trees are protected, we will make the appropriate application or notification if instructed by the client.
In law, tree owners have a Duty of Care and are asked to take reasonable care of their trees. We can discuss the best option for you. If you would like a written report on a tree we can provide one.
This can be discussed with The Good Tree Company and appropriate action taken.
In most circumstances we do. If you would like to retain some logwood or woodchip (see Glossary) this can also be arranged.
Please contact us to ask it.
